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Hotel · Tokyo · Tokyo City Area

Ueno First City Hotel

A 3-star stay in Taito, Tokyo, within walking distance of Shinobazu Pond and Ameyoko market. Rooms are clean and well-priced, with a family-friendly Japanese-style option.

  • Family rooms with futons sleep up to four
  • Free stay for kids under 6
  • Quiet side-street location near Ueno and Okachimachi stations
8.2 Great 901 reviews Booking.com 8.2 · 901 reviews

About

Ueno First City Hotel

Ueno First City Hotel sits in Taito, Tokyo's historic special ward, a short walk from Shinobazu Pond and the lively Ameyoko shopping street. The 3-star property has a lift, a snack and drink vending machine, and a restaurant on site. It's about 7 km from Tokyo Tower.

Rooms range from economy singles to Japanese-style family rooms with futons, all non-smoking options are available. The hotel has a 24-hour reception, luggage storage, laundry facilities, and free Wi-Fi in guest rooms. Air conditioning, heating, and tea and coffee facilities come as standard.

  • No smoking on site
  • Wi-Fi
  • 24-hour reception
  • No pets allowed
  • 24-hour security
  • Luggage storage

In brief

What works, what to weigh

+

Strengths

4 reasons to book
  • Quiet yet central location — The hotel sits on a side street in Ueno, close to Ameyoko market, Asakusa, and multiple train lines. Guests repeatedly note it's peaceful despite the busy area.
  • Family-friendly perks — Kids under 6 stay free, and Japanese-style rooms with futons sleep two adults and two children comfortably. This is a standout value for families.
  • Comfortable, clean rooms — Guests mention larger-than-standard twin beds, daily housekeeping, and clean rooms with good amenities like toiletries and slippers.
  • Easy transport links — Close to Okachimachi station on the Yamanote line, Ueno station, and the Keisei Skyliner to Narita airport. An underground walkway from Ueno Hirokoji station keeps you dry in rain.

Worth weighing

4 to weigh
  • Rooms can be compact — Several reviewers describe the rooms and bathrooms as small, especially the twin rooms. If you need space to spread out, consider the deluxe or family options.
  • Smoking allowed in some areas — Although the hotel is officially non-smoking on site, one guest in a Japanese-style room noted that smoking is permitted in that room, with an occasional smoke smell in the bathroom.
  • Wi-Fi may require finding a free provider — While Wi-Fi is available, one guest mentioned needing to find a free provider, suggesting it might not be a simple one-step login.
  • Lower facilities rating — The facilities category scores 7.6, the lowest among rating categories, suggesting the hotel's amenities are functional but not luxurious.

01 — Rooms

Rooms & rates

High season: summer dates usually book out a few weeks ahead.

Economy Single Room Non-Smoking

  • 1 Single bed
  • Shower
  • Heating
  • Bathtub
  • Air conditioning

Double Room Non-Smoking

  • 1 Double bed
  • Shower
  • Heating
  • Bathtub
  • Air conditioning

Double Room Small Double Bed Non-Smoking

  • 1 Single bed
  • Shower
  • Heating
  • Bathtub
  • Air conditioning

Japanese-Style Deluxe Family Room Futon Non-Smoking

  • 2 Single beds
  • Shower
  • Heating
  • Bathtub
  • Air conditioning

Standard Single Room Non-Smoking

  • 1 Single bed
  • Shower
  • Heating
  • Bathtub
  • Air conditioning

Superior Twin Room

  • 2 Single beds
  • Shower
  • Heating
  • Bathtub
  • Air conditioning

Japanese-Style Twin Room Non-Smoking

  • 2 Single beds
  • Shower
  • Heating
  • Bathtub
  • Air conditioning

Deluxe Twin Room

  • 2 Single beds
  • Shower
  • Heating
  • Bathtub
  • Air conditioning

Deluxe Family Room

  • 2 Single beds
  • Shower
  • Heating
  • Bathtub
  • Air conditioning

Japanese-Style Family Room Non-Smoking

  • 2 Single beds
  • Shower
  • Heating
  • Bathtub
  • Air conditioning

02 — Amenities

Services & amenities

Everything included at this stay — the facilities and essentials, at a glance.

General

  • 24-hour reception
  • Luggage storage
  • Lift
  • No smoking on site
  • Key card access

Room

  • Air conditioning
  • Heating
  • Tea and coffee facilities
  • Electric kettle
  • Flat-screen TV
  • Ironing facilities
  • Sitting area

Services

  • Housekeeping
  • Laundry
  • Tours/Ticket assistance
  • Fax/Photocopying
  • 24-hour security

Food & Drink

  • Restaurant
  • Coffee shop
  • Vending machines

Activities

  • Massage
  • Cycling

03 — Reviews

What guests say

Recent verified reviews from guests who stayed here.

8.2
Great 901 reviews

Guest-rated 8.2/10 from 901 reviews

Booking.com · 8.2 · 901 reviews
8.2Verified guest

“We liked the hotel – it was clean and well-kept, with easy check-in and helpful staff. The location was quiet, near an attractive shrine, and close to Ameyoko market for shopping and Asakusa for great food.”

8.2Verified guest

“Service, location, and facilities were all excellent at a reasonable price. Kids under 6 stay free, which was a big draw for us. The futon in the Japanese-style room gave plenty of space for two adults and two kids aged 4 and 6. The Wi-Fi in our room easily handled two laptops and two phones at once. Smoking is allowed in the hotel and our room, but we never smelled smoke in the bedroom – only occasionally a slight smell in the bathroom. It matched our experience at a fully non-smoking Japanese hotel. An underground walkway connects Ueno Hirokoji metro station to Ueno station, so getting around was easy even in the rain.”

8.2Verified guest

“Very central, with a tei garden nearby. Staff were helpful, the food was good, and the twin room had air conditioning. The restaurant was a plus.”

8.2Verified guest

“Excellent service and a very convenient location close to Okachimachi railway station.”

8.2Verified guest

“Our room was a good size, with twin beds that were larger than standard singles and comfortable. The bathroom was compact but had everything we needed. Wi-Fi was available in the room, though we had to find a free provider. There was a kettle for tea and coffee, but bring your own or pick some up at Family Mart or 7-Eleven. The room was cleaned daily. The location was good – close to several train lines and easy access to the Keisei Skyliner to Narita airport. Shops were near, and Ueno and Akihabara were walkable.”

8.2Verified guest

“Good location in a quiet part of Ueno, and breakfast was great.”

04 — Location

Getting around Tokyo

The property sits in Tokyo.

Ameyoko Market: A lively shopping street a short walk away, known for fresh food, clothes, and street eats. Great for a casual evening wander.

Asakusa: A food-lover's area, packed with traditional restaurants and snack stands. Reviewers single it out as a top spot for dining.

Shinobazu Pond: A natural oasis within walking distance of the hotel, ideal for a morning stroll or a slow afternoon.

Ueno Station: The city's main rail hub nearby, with connections across Tokyo. The Keisei Skyliner to Narita airport is also easily accessible.

1-14-8 Ueno, Tokyo, Tokyo City Area, 1100005, Japan

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05 — Good to know

Policies & conditions

Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.

Check-in
From 15:00-23:59
Check-out
By 05:00-11:00
Cancellation
Free cancellation on many rates — terms on booking page
Payment
Pay-at-hotel available on many rates; final terms at booking
Pets
Not allowed
Property
52 rooms

06 — Questions

Frequently asked

What are the check-in and check-out times?

Check-in is from 15:00 until 23:59, and check-out is from 05:00 to 11:00.

Are children allowed to stay for free?

Yes, children under 6 stay free, according to a guest review. This makes the Japanese-style family rooms a good value.

Is there parking at the hotel?

The hotel does not list parking as an available amenity. Most guests rely on the nearby train stations and subways.

Is the hotel non-smoking?

The hotel states 'No smoking on site', but one guest mentioned that smoking is permitted in the Japanese-style room. So it's worth contacting the hotel if this matters to you.

Does the hotel have Wi-Fi?

Yes, Wi-Fi is available in rooms, though some guests noted having to find a free provider to connect.

The bottom line

A dependable, well-priced base in Ueno with a genuinely quiet location, easy access to trains, and a family-friendly setup that's hard to beat.

8.2Best for families and transit-minded travellers who want a calm, clean room in a busy Tokyo neighbourhood.

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